We've never seen a buzz like this before – and as most of you know, we like to keep things exciting! This looks to go off the charts. That said, we don't want to make any of the mistakes of the past. There's no doubt that to deal with the demand, not only help with tooling, but also to bring in the quantities we expect to print, Kickstarter will be needed. To ensure we can support the volume of backers, and our general community, in the next week or so we will be launching a new customer service platform called Freshdesk, headed up by our new Customer Service Manager Zak. This will replace all of our existing systems so we can better support you. Watch out for more info on this soon. |
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